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BQ40Z50-R1: bqProduction setup

Part Number: BQ40Z50-R1
Other Parts Discussed in Thread: BQPRODUCTION, BQSTUDIO, EV2400, BQMTESTER

Gentlemen,

I am having an issue getting started with the bqProduction system and bq40z50-R1 gas gauges.

I have developed a pack using the bq40z50-R1 and have been able to successfully program and calibrate it using bqStudio. I am trying to transition to the bqProduction environment for production programming and calibration.  Using the HPA495 Advanced Multitester I have created a fixture for doing the production testing.  When I start the bqProduction program with a known good board (programmed using bqStudio), I get the message "command channel not found".  I have checked the wiring of my fixture to verify that it is the same as shown in the app note.

Is there some preparation work that needs to be done to the HPA495 or to the bqProduction before using it to program and calibrate the boards?

Regards,

George W. Mortimer, PE