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LM2611: Using the low Vin of LM2611

Part Number: LM2611
Hi
My customer evaluate LM2611.
But this device broke when they used this device slowly started up(a few seconds to a few tens of second).
They used this device under Vin=5V and Vout=-5V.
If this device is used the low Vin, is there a possibility that it break?
Best regards,
Yokota