We use this chip for a product that has only 12V (adapter) input and 12V output. Because the adapter is a common adapter 12V/2A, so the input current limit will set to 400mA automatically. And then the charger chip could charge the battery(1s2P, 7000mAh) well. We think it is too slow to charge the battery. So we use I2C set the input current limit to larger than 600mA like1A (REG00, 0x54 ). The charger chip can not charge the battery. And the waveform is like this.
If I use a DC power supply to adjust the input voltage to below 7.5V, then the charger works well. Does anyone know how it happens? What should I do now?