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BQ24296: Charger hanged when battery discharged

Part Number: BQ24296

Hello, we using BQ24296 with typical schematics. All working good most times.

But time-to-time we got strange behavior. When we disconnect external power supply from charger battery going discharge as expected. It happens until battery fully discharged (0.8V on battery, 0.5V on SYS). It's first strange point because BQ24296 has integrated discharge protection on 2.4V. Battery should not discharge below this voltage.

When  we connect external power supply voltage on BAT going down to 0.6V, while SYS increased up to 0.8 V. We can't access to BQ24296 registers in this mode. Charger just hanged.

We can going out from this state only when battery will disconnected while external power will connected. After it all working good again.