Hello,
I am just wondering if I could get some assistance with the operation of the BQ24250 chip.
We have one of these chips which works great 99% of the time. Every once in a while we experience a situation where we cannot turn on our device. The battery is dead and plugging in a charger doesn't charge the battery and also doesn't allow the device to start up. We found that we had to disconnect the battery and reconnect it for the system to start again or even charge.
Our assumption is that the system may have charged too long and tripped the safety timer. According to the datasheet if this happens, you need to disconnect the battery. I tested this out and simply reconnecting the power supply starts the charge again. Is this how this works?
The datasheet also mentions the ability for the host to reset the timer. How is this done? I was unable to find a register setting that would reset the safety timer.
Also, the datasheet states that the default charge timer is 6 hours, the system reads that it is set to 6 hours, but it takes longer than that for the safety timer to trip. I have also checked and we aren't slowing the timer down during any conditions which may occur.
Is there any other way that the system could lock out a battery to the point that it requires the battery to be removed for it to start again?
Thanks,
Tim