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Fatal Program Error Fusion Digital Power Studio v3.027.0

user4444896
Prodigy 50 points

Dear Sirs,

Recently I downloaded the FDPS software.

Just initiated the program choosing UCD30xx and sample Boost application and the Fatal Prog Error pops-out.

Tried to send to pmbus-gui-help@ti.com but it was rejected.

Some ideas where I can have assistance?

Regards.

  • 0
    TI__Genius 17090 points

    This a good spot to get help, but we need some more info. Can you please put in the exact text for the fatal error?  Generally it has a copy to clipboard button.

    Also, please tell us the sequence before the error message.

  • 0 in reply to Ian Bower
    Prodigy 50 points

    Hello Ian,

    Thank you for your swift response.
    Here is the data I sent to the suggested help e-mail (in the same order you're asking):
    1) Just initiated the program in Offline mode, choosing open sample project, UCD30xx, and sample Boost application.
    2) The generated error is as follows:
    Overview
    --------
    Application: Fusion Digital Power Studio 3.0.27.0
    Operating System: Microsoft Windows NT 6.2.9200.0
    .NET Runtime: 4.0.30319.42000
    Memory Used: 106.00 MB
    Exception
    ---------
    System.Exception: import_row=IOUT_CAL_GAIN_1 [Rail #1], 0.000 mΩ:Object reference not set to an instance of an object.
       at TIDP.PMBus.PMBusDevice.Import_Params(DeviceData device_data)
       at TIDP.PMBus.PMBusDevice.Import_All(DeviceData device_data)
       at TIDP.WinForms.Apps.DPGUI.WizardForm.k()
       at TIDP.WinForms.Apps.DPGUI.Wizard.OfflineWizardWorker.Next()
       at TIDP.WinForms.Apps.DPGUI.WizardForm.m(Object A_0, EventArgs A_1)
       at System.Windows.Forms.Control.OnClick(EventArgs e)
       at DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e)
       at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
       at System.Windows.Forms.Control.WndProc(Message& m)
       at DevExpress.Utils.Controls.ControlBase.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    Loaded Assemblies
    -----------------
    DevExpress.Data.v6.2
       Version: 6.2.10.0
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/DevExpress.Data.v6.2.DLL
       Public Key Token: 79868B8147B5EAE4
    DevExpress.Utils.v6.2
       Version: 6.2.10.0
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/DevExpress.Utils.v6.2.DLL
       Public Key Token: 79868B8147B5EAE4
    DevExpress.XtraEditors.v6.2
       Version: 6.2.10.0
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/DevExpress.XtraEditors.v6.2.DLL
       Public Key Token: 79868B8147B5EAE4
    DevExpress.XtraGrid.v6.2
       Version: 6.2.10.0
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/DevExpress.XtraGrid.v6.2.DLL
       Public Key Token: 79868B8147B5EAE4
    Free.CommandLine
       Version: 3.0.8.30066
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/Free.CommandLine.DLL
       Public Key Token: 
    Free.WinForms.Misc
       Version: 2.0.88.30066
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/Free.WinForms.Misc.DLL
       Public Key Token: 
    Fusion Digital Power Studio
       Version: 3.0.27.0
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/Fusion Digital Power Studio.exe
       Public Key Token: 
    Microsoft.GeneratedCode
       Version: 1.0.0.0
       Info Version: 
    <empty>
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
       Public Key Token: 
    Microsoft.mshtml
       Version: 7.0.3300.0
       Info Version: 
    <empty>
       Location: file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
       Public Key Token: B03F5F7F11D50A3A
    mscorlib
       Version: 4.0.0.0
       Info Version: 
    4.7.2117.0
       Location: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
       Public Key Token: B77A5C561934E089
    System
       Version: 4.0.0.0
       Info Version: 
    4.7.2110.0
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
       Public Key Token: B77A5C561934E089
    System.Configuration
       Version: 4.0.0.0
       Info Version: 
    4.7.2053.0
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
       Public Key Token: B03F5F7F11D50A3A
    System.Core
       Version: 4.0.0.0
       Info Version: 
    4.7.2117.0
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
       Public Key Token: B77A5C561934E089
    System.Data
       Version: 4.0.0.0
       Info Version: 
    4.7.2102.0
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
       Public Key Token: B77A5C561934E089
    System.Drawing
       Version: 4.0.0.0
       Info Version: 
    4.7.2053.0
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
       Public Key Token: B03F5F7F11D50A3A
    System.Numerics
       Version: 4.0.0.0
       Info Version: 
    4.7.2053.0
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
       Public Key Token: B77A5C561934E089
    System.Windows.Forms
       Version: 4.0.0.0
       Info Version: 
    4.7.2110.0
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
       Public Key Token: B77A5C561934E089
    System.Xml
       Version: 4.0.0.0
       Info Version: 
    4.7.2102.0
       Location: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
       Public Key Token: B77A5C561934E089
    TIDP.DevEx.Skin1
       Version: 1.0.0.0
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.DevEx.Skin1.DLL
       Public Key Token: 95FC6C5621878F0A
    TIDP.Misc
       Version: 3.0.8.30067
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.Misc.DLL
       Public Key Token: 
    TIDP.Net.ProxyPrefs
       Version: 1.4.0.0
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.Net.ProxyPrefs.DLL
       Public Key Token: 
    TIDP.PMBus
       Version: 3.0.8.24381
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.PMBus.DLL
       Public Key Token: 
    TIDP.PMBus.DeviceGUI.UCD3000
       Version: 1.9.63.24397
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.PMBus.DeviceGUI.UCD3000.DLL
       Public Key Token: 
    TIDP.PMBus.WinForms
       Version: 2.0.88.24395
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.PMBus.WinForms.DLL
       Public Key Token: 
    TIDP.SAA
       Version: 3.0.8.30068
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.SAA.DLL
       Public Key Token: 
    TIDP.SAA.WinForms.Misc
       Version: 2.0.88.30069
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.SAA.WinForms.Misc.DLL
       Public Key Token: 
    TIDP.WinForms.Apps.DPGUI
       Version: 1.9.63.24397
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.WinForms.Apps.DPGUI.DLL
       Public Key Token: 
    TIDP.WinForms.Apps.DPGUI.DPGUI1
       Version: 1.9.63.24408
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.WinForms.Apps.DPGUI.DPGUI1.DLL
       Public Key Token: 
    TIDP.WinForms.Apps.DPGUI.HelpCenter
       Version: 1.9.63.30069
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.WinForms.Apps.DPGUI.HelpCenter.DLL
       Public Key Token: 
    TIDP.WinForms.Misc
       Version: 2.0.88.30068
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.WinForms.Misc.DLL
       Public Key Token: 
    TIDP.WinForms.Util
       Version: 3.0.8.30068
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/TIDP.WinForms.Util.DLL
       Public Key Token: 
    XtraDataTempAssembly
       Version: 0.0.0.0
       Info Version: 
    <empty>
       Location: file:///C:/Program Files (x86)/Texas Instruments/Fusion Digital Power Studio/bin/DevExpress.Data.v6.2.dll
       Public Key Token: 

    Thank you for your time, 

    Regards.

  • 0 in reply to user4444896
    TI__Expert 4070 points
    Hello,

    I have reproduced this issue. We will let you know when a release fixing this is available.

    Amiel