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BQ24780S: BQ24780S ACDRV don't turn on

Part Number: BQ24780S

When applying a powercube with 5V at the AC input the ACOK goes high but ACDRV does not. At AC the voltage is  3,6 V and VCC to BQ24780S is 5V at ACDET we have 2.6V. When supplying Vbat it works as design, BATDRV goes high and we have supply to the circuit. We tried applying an external supply at CMSRC to see how the ACDRV charge pump would react, it followed the voltage of CMSRC and not 6 V as the datasheet states when ACOK is high. We also tested to sweep ACDET and did not manage to get the ACDRV charge pump to start.