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BQ78Z100: BQ78Z100 doesn't work with bqStudio

Part Number: BQ78Z100
Other Parts Discussed in Thread: BQSTUDIO

To whom that may concern:

We are using bqStudio to program the bq78z100 IC. bqStudio version 1.3.54.1, and bq78z100 version is 04. And the SREC file from TI website is 05. We have two questions:

1. bqStudio can't recognize the fuel gauge IC. Where can we find the newest bqz file to make it work?

2. Our bq78z100 IC is version 04, so can we use the 05 SREC file on this chip? If not, where can we find the 04 version SREC?

Here are some snip pics for your reference:

Thank you very much!

Chen