Dear, All
The customer is acquiring Log on the system using BQ27510G3.
They were successfully obtained until Chemical ID (ProcessingType = 2) and gg_out.csv (ProcessingType = 3).
However, the result of temperature evaluation (Processing Type = 4) does not work.
I prepared and sent all the necessary files, but the following message was output.
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The specific error encountered is:
Error: Computation was not successful, but the specific reason was not identified.
Please check that all files are prepared according to the documentation.
The support personnel have been informed
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We want to think about measures.
Please tell me the possible causes.
Thanks, Masami M.
