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BQ34Z651: Charging being prevented at high SOC

Part Number: BQ34Z651

Hi There,

I am having an issue whereby charging is being prevented when I reach a high SOC (>95%). The result of this is that it is impossible for me to fully charge by battery. I have verified (both in the registers and on the PCB) that the CHG FET is being turned off but I don't seem to be able to figure out why.

No faults are being triggered and I cannot find an explanation for this in the Literature so I don't know what to change to stop this happening. 

I have attached my ROM file for reference:

/cfs-file/__key/communityserver-discussions-components-files/196/1145.651_5F00_4cell_5F00_HG2_5F00_v3.zip

Thanks,

David