EM1402EVM: Hello.The board I bought is defective.One part is broken as shown in the picture.EM1402EVM 1EA

NAMSUN SEO

Prodigy 20 points

Part Number: EM1402EVM

over 7 years ago

0 Roger Hwang over 7 years ago

TI__Genius 10785 points

Have you contact local TI office?

0 David Wiest Jr over 7 years ago in reply to Roger Hwang

TI__Genius 11480 points

Hi Namsun,

As Roger mentioned, I strongly recommend that you contact your local TI office or customer support to get this resolved.

0 NAMSUN SEO over 7 years ago in reply to David Wiest Jr

Prodigy 20 points

Hi David,
We emailed our local TI office but we couldn't any reply from them.
Could you forward it to them?
We're wanting handle this issue.
If possible, we want you to cancel our order and return it.
Anyway, we'll email to TI ASIA today again and wait reply.

Best Regards,

Namsun

0 David Wiest Jr over 7 years ago in reply to NAMSUN SEO

TI__Genius 11480 points

Hi Namsun,

I apologize for the difficulty.

Unfortunately, I am only an engineer and unable to help with logistical issues such as this.

I would recommend making a phone call to customer service (link here: http://www.ti.com/guidedsupport/docs/calltisupport.tsp) and working through those means.

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EM1402EVM: Hello.The board I bought is defective.One part is broken as shown in the picture.EM1402EVM 1EA