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BQ34Z950: NAC Calculation Error

Part Number: BQ34Z950

Hello,

I am using the bq34z950, which has a DQ interface and the standard registers that are available over DQ.

I noticed that when trying to convert NAC to Remaining Capacity, the provided equation does not give the expected result.

According to several datasheets of parts that report NAC over DQ:

NAC = RC() * Rsns * 1/mV to mAh Scale

OR

RC() = (NAC * mV to mAh Scale) / Rsns

My example uses known values for RemCap = 4689mAh as reported through SMBus, mv to mAh scale = 640, and Rsns = 3.359mOhm. The reported value in this case is NAC = 0x2706 = 9990uVh

However, when using the provided equation and reported NAC, the resulting RemCap is 1903mAh, which is only about 40% of the reporetd RemCap.

Can you help me understand why the error exists?