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TPS23756: TSPS23756 Output unstable and low efficiency

Part Number: TPS23756
Other Parts Discussed in Thread: , UCC2897A, TLV431A

Hi Guys

Our customer use TPS23756 for PoE application. Please find the attachment which is the schematic. So far we have some issue now.

1.Load regulation test: After 2.3A, the output voltage is pulled down to about 1~2V. We are currently suspicious of CS circuit problems, I would like to ask about the selection calculation method of this cs peripheral.

2. When the load is about 1-2A. 12V input  and 5V output. The efficiency is only 70%. This is a relative big gap with datasheet.

Regardless of DC12V, DC24V or PSE power supply, the phenomenon is consistent. The two figures are DC12V power supply, the output voltage is normal, two gate signal waveforms and DC12V power supply, and the output voltage is not normal, the two gate signal waveforms.

POE-POWER_V1.0-20180615.pdf

this is normal waveform:

this is abnormal waveform:

This case is very urgent. Your feedback are appreciated.

Thanks

-Vincent