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WEBENCH® Tools/LM3429: LM3429

Part Number: LM3429

Tool/software: WEBENCH® Design Tools

When a design generates a CUSTOM resistor or capacitor and an alternate is not available for the range of parameters, how would can I find a component to use.  Also, when I click on Build-Lite and Order Parts, none of the parts in the BOM are shown in the spreadsheet, although the parts are exported in excel. What am I doing wrong?