BQ2970: Short V- pin to VSS at every startup

Hi Team

as mentioned on page 17 "When the battery is connected for the first time, the discharging circuit might not be
enabled. In this case, short the V– pin to the VSS pin " my customer has to short those two pins every time he pulls the battery out and back in. This doesn't sound like a good method to do for production? How can we avoid having to do this all the time?

Best regards

Simon