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BQ40Z60: update status not changing from 0x04

Part Number: BQ40Z60
Other Parts Discussed in Thread: BQSTUDIO,

Using slua777.pdf as a guideline I have performed 5 full learning cycles and have not got the Update Status register to change from 0x04.

I am using 4 samsung 30q cells in series; the gauge is programmed with CHEM_ID 0x2085.

I have never gotten it to change but cycle count has gone to 3.