Hello
Customer meet two issue as below.
1. DIAG issue :
For 60W LED device can be normal work on DIAG pin on each channel.
But 12W LED device not all channel can be normal work on DIAG pin.
In lighting control board this project. Customer software team found DIAG pin no signal on some channel as attached waveform.
They removed 0 Ohm from DIAG pin to MCU’s connect. And mark the PWM duty & channel as file name.
Please help to check what happen. And what can we do?
2. Plug issue :
When customer remove & plug the LED device(2.5A) sometimes no output at channel 3.
After check it always happen on PWM duty 90%~100%. And they will try to remove & plug the LED device(2.5A) on this moment.
Does it about OVP or others protection? Waveform are below.
BR
Patrick