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Part Number: TPS23880EVM-008
Other Parts Discussed in Thread: USB2ANY, BOOST-PSEMTHR-007, TPS23880

Hello all,

Hopefully this is a very simple issue...I got my BOOST-PSEMTHR-007 mother board, TPS23880EVM-008 daughter board, USB2ANY adapter, and installed the recommended TPS23880EVM GUI for my PSE evaluations.  After powering the board with a 50V DC, connecting the USB2ANY adapter and starting the GUI, I get the following message:

The connected <unknown device> requires a firmware update to version 2.7.0.16

Serial Number: A2B3B46F21000300

Current version is: UNKNOWN

The update takes only a few seconds and does not require an Internet connection


I tried the following the given instruction by:

1. If a USB cable is connected to the USB2ANY, disconnect it.

2. While pressing the BSL Button (S1), connect the USB cable.

But it would not fix the problem and I get the same message after a power cycle.  I assume that this issue prevents me from connecting to the TPS23880 module and it is displayed as "disconnected" on GUI.

Any help would be very appreciated.

Thank you,

Yevgeniy