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BQ2060: BQ2060A UNSEALING

Part Number: BQ2060

My name is Denny Beasley and I work for NPC (national power company) and we have our automated test program platform for battery products we manufacture.  We have a customer with a custom battery pack using the BQ2060A and I need to unseal the pack.  Where can I get the information to do this.  I realize this is not something that you pass out without qualification and am willing to verify to you satisfaction.  Or provide me with a phone number of someone in technical assistance. my email is dbeasley@nationalpower.com