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BQ27425-G2A: Full charge capacity register losing count while charging 2200mAh battery

Part Number: BQ27425-G2A
Other Parts Discussed in Thread: BQSTUDIO, EV2400

Hello 

I am currently performing a learning cycle of my 2200mAh battery, following the steps as described in SLUA903, SLUA652 and a Learning cycle overview document I found.

The after discharging the battery, letting it rest for the recommended 5 hours and then starting a charge cycle at 1Ah, BQ27425-G2A recorde the charge entering the battery and updated the Full charge capacity register accordingly. However, near to 2000mAh the BQ27425-G2A loses count and Full charge capacity restarts from 0. When the battery is fully charged (2150mAh) according to my battery charger, the BQ27425 displays that the full charge capacity of the battery is only in the 169mAh range.

Why is it losing count? The debug 2 register seems to have kept count correctly.

I have attached a log file.

Your assistance will be greatly appreciated.

Kind regards

Christie Krugerlog3.log