This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

BQ28Z610: Fuel Gauge no longer detected once final discharge is complete

Part Number: BQ28Z610
Other Parts Discussed in Thread: EV2400, , BQSTUDIO

Hi,

Recently we have tried completing the learning cycle twice, and in both times the device was not recognized at the end of the final discharge to empty.

Below is a list of the components used:

  • INR18650-35E Samsung SDI
  • BQ28Z610EVM-532
  • Texas Instruments EV2400

 

The learning cycle was conducted as follows:

  1. The bq28z610EVM-532  was directly connected to two INR18650-35E SAMSUNG SDI cells
  2. Bq28z610EVM-532 was connected to the EV2400 interface board which was connected to the PC 
  3. Battery management studio was launched and 2610_0_20_bq28z610 was selected from the list
  4. Fuel gauge firmware was updated to the latest version
  5. Chem id selected was “2123”
  6. Data memory was left the same except for
  • Design Capacity: 3350mAh
  • Design Capacity: 2412cWh
  • Design Voltage:7200mV
  • Charge Term Taper Current: 150mA
  • Discharge current threshold: 75mA
  • Charge current threshold: 75mA
  • Quit current: 10mA
  • Term Voltage: 5300mV
  • For initial discharge, the alternative method was used. By the end of the 5 hour period, the VOK bit was cleared, and REST was set
  • After initial discharge and rest period, the update status bit in Data Memory was still at 00-
  • Once the charge to full started, the VOK bit was set as expected and it cleared after the rest period. Note that the update status remained at 0
  • For the final discharge to empty, an electronic load was discharging the batteries at 1.5A. During discharge, the update status was still at 0. Batteries reached 0% charge capacity at 5.6V. The moment the electronic load was turned off, bqstudio couldn’t recognize the device anymore and everything turned grey. Note that the same process is implemented during initial discharge, however this seems to happen only once the final discharge is complete.

Please advice, as this issue occurred both times a learning cycle was attempted.

  • If your update status is 0, that means you haven't enabled IT. Send command 0x21 to MAC or press the IT enable button on bqstudio. The instructions for doing the LC are here, www.ti.com/.../slua777.pdf.
  • IT was enabled during the charge process. During the Initial discharge, IT was disabled however it was enabled right after the 5 hour relax period. Also, any guesses as to why the fuel gauge was no longer detected by bqstudio as soon as the final discharge was completed? This happened both times the final discharge process was completed.

    Thanks in advance,

    Anas

  • If you use the ev2400 and stop scanning we noticed that the gauge is not detected after a few hours. This we suspect is due to a bug in Windows that deletes USB HID references that are unused or inactive. If you keep scanning then you won't have this issue.

    But what should really concern you is that Update Status is 0. That means you never really cycled the battery.