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TPS65094: failure during start up

Part Number: TPS65094

Hi, 

My customer is using TPS650942, fail during start up. 

Please refer to below capture waveform and let us know your comment. 

ch1: VNN

ch2: RSMRSTB

ch3: 1.8V

ch4: 1.24V

Now is asking customer to check on the SW and cold boot sequence first. 

Please let us know if there are further comments. 

Thanks for your help.