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BQ24075T Lockout problem

Other Parts Discussed in Thread: BQ24075T

Team

   I am posting the following question on behalf of a customer who recently experienced unexpected behavior while using a BQ24075T device:

 

" Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 I assembled my latest design yesterday.  Everything was working great.  I fully charged up 1 cell and then discharged it pretty low (2.34V)  The battery manufacturer assures me that this is okay.

Last night I plugged the charger back in.  I have the wall powered charge current set to maximum and I measured it to be 1.5A.  I observed the battery voltage for a time and saw that it was charging.  I went to sleep and checked it in the morning to find the charge light still on.  I checked the battery voltage and it was a steady 3.35V.  When I unplugged the charger the battery voltage did not change indicating that it was not charging (I was reading the battery voltage directly).

I could not understand what had happened.  After playing around with it for a while I thought the charge controller had died and I was contemplating how I could unsolder it.  Then I tried a test and disconnected the battery and then reconnected the battery.  I plugged the charger back in and the voltage on the battery immediately came up to 3.38V and rising indicating that the charger was now operational.

What happened??  I see nothing in the documentation that indicates a charger lock-out condition.  It is like somehow the charge controller got stuck in a mode where it would not charge until the battery was disconnected and then reconnected.  1.5A is the maximum charge current in the spec and I was running at maximum.  Is it possible that this was too much current??  Still, once the charger was disabled shouldn't it self reset once the ic cools down?  I have a lot of copper on the board acting as a heat sink.  I have the bottom of the IC well soldered down to the pcb.  The chip gets hot to the touch.  I would guess around 50 degrees C when charging at 1.5A and the surrounding board is probably 35-45.  This tells me that the board is sinking heat away pretty good.

I am testing it now and the battery is nearly fully charged once again.  Working like a champ.  Problem is I need to fully understand this lock-out condition.  If the product locks out when a customer has it then the product becomes worthless.  It will be packaged in a permanently sealed container, never to be opened.  Do you have any ideas???  Is there someone at TI that might have a clue what happened??


"

Please let me know if this is a problem you have observed before. If so, also let me know if there is a solution that will prevent this from happening.

 

Regards,

  • what were the status pin indications in the morning?

    did you have a load on the cells that was lowering the actual charge going to the cells....i am thinking that there may have been a timeout on the charge and then it would not charge until the power is cycled or the battery is removed and reinserted.