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BQ34Z950: Relative SoC different with Absolute SoC

Part Number: BQ34Z950

Hi Ti,

Currently I'm facing problem with my battery. Why the Relative SoC show 97% while the Absolute SoC only 6%? My battery is 12.6V and I already discharge it to 10.4V. The voltage reading is correct, but the Relative SoC is abnormal. What should I do to correct this issue? Is there any command I need to write to the IC?

Kindly advise.

Thank you,

Fariz