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BQ76940: is CRC necessary?

Part Number: BQ76940

Hi,

I have bought BQ7694003 3.3v, CRC enables version. Is it necessary to use CRC while talking to IC via I2C ? In my current implementation, majority of BQ registers are read incorrectly. Also, I'm unable to change the value stored some registers. So in short, RW operation doesn't work as expected on most of the BQ registers. Is this because I'm not using CRC in the code?