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REAPIR SERVICE

Nazario Malerba
Prodigy 140 points
Other Parts Discussed in Thread: TMDSHVMTRINSPIN, CCSTUDIO

Dear All,

Most probably my TMDSHVMTRINSPIN KIT WAS DAMAGED ELECTRICALLY on DC Power supply Module M6. As a consequence of this issue i'm not able to use F28069M Control card. If I connect J1 USB connector Mpotorware infrom me about this kind of error:

sun.org.mozilla.javascript.internal.WrappedException: Wrapped com.ti.ccstudio.scripting.environment.ScriptingException: Error connecting to the target: emulation failure occurred (<Unknown source>#14) in <Unknown source> at line number 14Restart Completed.

According to me a betetr solution is to analyse and verify if are an electricla malfunction on motor kit board. So my questions are:

1) How I can require a TI Reapir Service?

2) Whi I will contatc to betetr recieve more infromation about this issue?

Waiting for your repley

Thanks'

  • 0
    TI__Guru** 115380 points
    You might contact your vendor to know how to get the repair service or follow the return policy in the attached document of the kit to see what you can do.

    Btw, you may check if the controlCard or the TMDSHVMTRINSPIN KIT is damaged first.