We have designed a Cell balancing system with the reference of Evaluation board of BQ77PL900. I have programmed Bq77pl900 chip over voltage at 4.15 with 200mv hysteresis and under voltage at 2.9 with 400mv hysteresis. I have also enabled Vout and reading it through a host controller. Vout is coming to be around 34.8 Volts also i have physically verified voltage at each cell . All are at around 3.5 v still on reading Status register of BQ77pl900 is returning me 0x0C which indicates that Over Voltage and Under Voltage both conditions is being generated by the chip as per the datasheet SLUS844B–JUNE 2008–REVISED JANUARY 2009
I am not able to get out of this condition even in host control mode using the recovery methods stated in Datasheet
My Questions are
1. Is it possible for BQ77PL900 to show both Over Voltage and Under Voltage Conditions at the same time?
2. What possible faults in the system can causing this situation?
3.How can we make BQ77pl900 to get out of this condition ?