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TPS2378: When HDMI is inserted first, the TPS2378 is not powered.

Part Number: TPS2378
Other Parts Discussed in Thread: TPS23754

1When RJ45 is inserted first,and then HDMI inserted, the TPS2378 is  powered OK.

2When RJ45 is inserted first,and then Oscilloscope'GND inserted, the TPS2378 is  powered OK.

3When HDMI is inserted first, and then HDMI inserted,the TPS2378 is not powered.

4When Oscilloscope'GND is inserted first,and then RJ45 inserted, the TPS2378 is  powered OK.

We used the TPS2378+MP9928(DC-DC) to design.We believe that the external ground line (HDMI/Oscilloscope) interferes with the detection of the TPS2378, but our DC-DC is not isolated. Is there any way to solve this problem?