This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

BQ2084: Issues with EV2300 connection

Part Number: BQ2084

Customer needs to analyse some battery packs with the bq2084 gauge.  They have installed “bq2084 EVSW Install v2p1.zip”  on  a WIndows XP machine and are trying to connect to a EV2300.  The GUI keeps reporting a USB timeout.  They tried reinstalling the SW as administrator, but still get same error.

They also have an EV2400, and a Windows 7 machine, but I don't think the SW will work with this set-up.