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BQ24171: The condition of VREF disable

Part Number: BQ24171

Dear Specialists,

My customer is considering BQ24171 and has a question.

I would be grateful if you could advise.

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According to the datasheet P.15 9.2 Functional Diagram and  P.18 9.3.6 Power Up, when the AVCC>3.6V and AVCC > VSRN+90mV,  the device exits sleep mode and VREF is enabled.

Are there any conditions for disabling VREF.

Although I supply 12V to AVCC, VREF is still disabled. 

I think other condition of disabling VREF.

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I appreciate your great help in advance.

Best regards,

Shinichi