Hi,
My customer found that life time of battery is suddenly decreased as below graph.
The life time is changed from 12 hour to 8 hour…
Y-axis : Life time of battery from 100% to 0%(unit : hour)
X-axis : number of charge-discharge cycle
With their field information, the system seems to experienced shut-down ( Battery voltage sometimes below the EDV).
Bq27531 has two Pack information (Pack0 and Pack1). They guess bq27531-G1 selects different Pack_x information once the system recovered from shut down and update different FCC at the time.
To confirm their scenario, they request bellows
1. How to select Pack0 and Pack1 profile manually.
Or how to check which profile is using
2. Is it possible #1 in TI EVM?
They will collect the device from field and analysis the failure.
This issue is happened in the field. So, the emergency action is required…. Could you please give me your support?
Regards,
Nagata