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UCC256304: Vout dropping with load step

Part Number: UCC256304

Hi,

I have a customer that is using the UCC256304 in the EVM (in AC input mode) and he is having issues.

The EVM power up fine and  can take loading on the output  if it start at no load and increase it gradually.

However, if a load gets applied directly ,the output goes to zero.

He did  the mods in the eval board test report and also tied TP5 to TP10 for HV startup.

Vbus is ~360VDC. It starts at about 340VDC.

Is there anything that might be causing this on the board itself (configuration).

Thank you!

Regards,

Alberto