We are using the BQ25601 in our application to charge a Li-ion 18650 from Battery Space
The power input is 5V USB and our load draws a ~100mA to 1A depending on what it is doing. Most of the time the system is powered off and only draws 60uA. When the system is powered on it should be charging most of the time and only be running exclusively on battery for around 5min per 1-2 hours of charge time.
After 4-6 months in the field (units are remotely located) over roughly 50-100 charge/discharge cycles we are starting to see "bad" Batteries. In the lab we found that the battery voltage is ~0V (0V is also directly on the cell when bypassing the protection circuit). If we connect a new battery to the same charging circuit from a defective battery unit, it works fine and charges the battery as expected.
I am trying to understand what failure mechanism may have caused the batteries to go bad and if we are looking at defective batteries, of have messed up the charging profile etc.
Thank you for your support in advance.