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TPS61196: The TPS61196 can not work

Part Number: TPS61196

The TPS61196 does not work. The schematic like this. We never make it to the point where the buck converter turns on (never saw a single pulse on the gate of Q1). The Boost switcher can not turn on and the output voltage(VCC_LED) before the Boost switcher turns on is around 23V (24V -diode drop). The LEDs are on a different board where we terminate each LED string (16 of them) with a 10M to ground, Each string is composed 16 LEDs. The voltage drop across each LED is 3V.