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BQ20Z45-R1: communication error

co nguyen
Prodigy 60 points
Part Number: BQ20Z45-R1
Other Parts Discussed in Thread: BQEVSW, , EV2400

Hi team

I am working on project using BQ20z45-R1 battery pack, and I am using EV2400. I am using bqEVSW (v0.09.88). I have an issue communication error. I get a message " No Acknowledge: VB-T2H_NACK". Please see screenshot.

Thank for your help