TPS65632EVM-712: USB2ANY does not have board.

Kazusa Suzuki

Prodigy 580 points

Part Number: TPS65632EVM-712
Other Parts Discussed in Thread: USB2ANY

Hello,

My customer bought the TPS65632EVM-712. but there is no board in the USB2ANY. please see attachment picture.

is it shipment fail?　or should customer bought other USB2ANY?

over 5 years ago

0 Grant Falkenburg over 5 years ago

TI__Intellectual 1965 points

Hi Kazusa,

I cannot see your image. Can you try posting it again or sending it directly to me?

It sounds like a manufacturing error. Let me confirm with the image.

Best,

Grant

0 Grant Falkenburg over 5 years ago in reply to Grant Falkenburg

TI__Intellectual 1965 points

Hi Kazusa,

Assuming the product is defective, please try creating a TI support request at https://ticsc.service-now.com/csm/.

Best,

Grant

0 Kazusa Suzuki over 5 years ago in reply to Grant Falkenburg

TI__Prodigy 580 points

0 Kazusa Suzuki over 5 years ago in reply to Kazusa Suzuki

TI__Prodigy 580 points

Please find the attachment picture.

0 Grant Falkenburg over 5 years ago in reply to Kazusa Suzuki

TI__Intellectual 1965 points

Hi Kazusa,

Yes, it is definitely defective. Please try creating a TI support request at https://ticsc.service-now.com/csm/. You can also order another USB2ANY for the customer through the TI sample store.

Best,

Grant

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TPS65632EVM-712: USB2ANY does not have board.