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CCS/BQ40Z60: Why RSOC and ASOC sharply drop to 0?

Part Number: BQ40Z60
Other Parts Discussed in Thread: BQSTUDIO

Tool/software: Code Composer Studio

Hi,

in my design, we have three series cells, our cuv protection is 2.1V. when discharging, why RSOC/ASOC will sharply drop to 0?

TimeStamp Temperature Int Temperature Voltage Current Remaining Capacity Full charge Capacity Power Cell 1 Voltage Cell 2 Voltage Cell 3 Voltage Relative State of Charge Absolute State of Charge State of Health
2:06:10 34.2 20.9 8380 -3663 2940 10620 -3069 2394 2990 2987 28 29 100
2:06:13 34.3 20.9 8215 -3737 2890 10620 -3068 2226 2986 2982 28 28 100
2:06:16 32.3 20.9 8466 -1047 2870 10620 -63 2347 3089 3074 0 0 100

thanks,

harry