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BQ25890: Vsys does not output when not charging

Part Number: BQ25890

Hi!

The problem occurred in my customer's set with BQ25890.
In case 1 below, it is normal, but in case 2, Vsys does not come on.

1. When charging, VSYS powers on.


2. If not charging, BAT power is present but VSYS power is not.

When connecting the charger and removing the charger while running Set, the VSYS power is turned off immediately.
If you check the symptoms, it works as if it is disabled even though the battery is connected.
The following is the BQ25890 register when the problem occurs with reference.

Reg[0x00] = 0x5c

Reg[0x01] = 0x06

Reg[0x02] = 0x5d          

Reg[0x03] = 0x1a

Reg[0x04] = 0x9c

Reg[0x05] = 0x13

Reg[0x06] = 0x7e

Reg[0x07] = 0x8f

Reg[0x08] = 0x03

Reg[0x09] = 0x4c

Reg[0x0a] = 0x77

Reg[0x0b] = 0x86          

Reg[0x0c] = 0x00

Reg[0x0d] = 0x55          

Reg[0x0e] = 0x4a

Reg[0x0f] = 0x4d

Reg[0x10] = 0x58

Reg[0x11] = 0xe1

Reg[0x12] = 0x00

Reg[0x13] = 0x0b          

Reg[0x14] = 0x1d          

REG09 [5] Try BATFET_DIS = 1-> 0 and force BATFET off-> on
REG14 [7] I tried Register Reset with REG_RST = 1, but the problem is still not solved.

The problem occurred in my customer's set with BQ25890.
In case 1, case 1 is normal, but in case 2, Vsys does not come on.

1. When charging, VSYS powers on.


2. If not charging, BAT power is present but VSYS power is not.

When connecting the charger and removing the charger while running Set, the VSYS power is turned off immediately.
If you check the symptoms, it works as if it is disabled even though the battery is connected.
The following is the BQ25890 register when the problem occurs with reference.

REG09 [5] Try BATFET_DIS = 1-> 0 and force BATFET off-> on
REG14 [7] I tried Register Reset with REG_RST = 1, but the problem is still not solved.

As for the above problem, please check whether the situation where VSYS goes off occurs or if there is such a case.
Please advise if there is a solution.

Please check it.

Thank you.

Best regards.

From Anthony.