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Original question:

BQSTUDIO: Version 1.3.93: any further update or improvements?

BQSTUDIO: version 1.3.96_Build1 Advance Comm doesn't work properly

Maurizio Bonelli
Expert 1400 points
Part Number: BQSTUDIO
Other Parts Discussed in Thread: BQ28Z610, EV2400,

Hello,.

I would like to add my 2 cents at the developer people.

I have downloaded and I am using the version 1.3.96 Build1 of the SW with the BQ28Z610.

Unfortunately it continues to do not work properly when I sent commands or data by the Advanced Comm Tab, the same error I found in version 1.3.93 and sent you in a previous post.

I wouldn't want to think that mistakes sent by this forum are not taken into account, would I?

Thanks for any feedback....

Maurizio

PS: the same sequences sent by version 1.3.86 work fine, just to clear any doubts about the correctness of my actions .....  

  • 0
    TI__Guru* 81034 points

    Hi Maurizio,

    Sorry you are seeing these issues. I notified one of our software developers and he tried using the Advanced Comm Tab with version 1.3.96.1 and did not see any issue. See the image below. Does the Dashboard appear any different from what you are seeing? Are you using the latest version of the EV2400 firmware?

    Best regards,

    Matt

  • 0 in reply to Matt Sunna
    Expert 1400 points

    Thanks Matt for reply.

    Unfortunately, on my HW it doesn't work like you told. I have the version 0.20 of the BQ28Z610 and the tool is the EV2300 (even if I think the EV2300 cannot be the issue!)

    The screen from my attempts.

    Then, I cannot change the unseal and full access keys when I prepare my golden files.

    Check below, please

    Hope you can help me...

    Maurizio

  • 0 in reply to Maurizio Bonelli
    TI__Guru 61006 points

    I checked that with a bq28z610 EVM, an EV2300 and bqStudio 1.3.96.

    Please make sure that you disable Auto Refresh (click on the highlighted text on the top of the dashboard). If this is enabled (green background), as it is in your screenshot, then bqStudio will periodically poll the gauge, which can interfere with the state of the data memory comms engine, leading to unexpected results when you try to access data memory using the advanced comms tab.

  • 0 in reply to Dominik Hartl11
    Expert 1400 points

    Dominik thanks!!!

    It was that the cause of "malfunction".

    In my own light I can tell that with the previous versions of bqStudio, having the Dashboard on or off did not affect the communications of the AdvComm tab.

    I did not notice about any warning until your message!

    Thanks again, this close the issue

    Maurizio