EV2300: Data Flash Error Message

David Sturges

Part Number: EV2300

Hi,

We are using the EV2300 bq data analyzer battery tool with a known good external battery connected. When we click on the data flash button from the main screen, we keep getting an error message - "Component TIGrid.ocx or one of its dependencies not correctly registered: a file is missing or invalidViewButtonForm".

Please let us know if there is any other files are missing? The same installation was performed on another workstation and the software responds properly which we cannot figure out why.

See screenshot below of the error:

over 5 years ago

0 Kang Kang over 5 years ago

TI__Mastermind 24870 points

Hello David,

I have asked our tools team to take a look. I will update once they provide me an answer.

0 Kang Kang over 5 years ago in reply to Kang Kang

TI__Mastermind 24870 points

Hello David,

Can you run to re-install EVSW and run it as an admin?

0 David Sturges over 5 years ago in reply to Kang Kang

Prodigy 30 points

Yes, we will re-install the software and let you know what the results are by the end of next week.

Thank you!

0 David Sturges over 5 years ago in reply to David Sturges

Prodigy 30 points

We will try this after the holidays and get back to you with the results. Please leave this problem open in the queue as I will have more information to fill in later.

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EV2300: Data Flash Error Message