Hello Team,
My customer is trying to obtain Golden Image file for the said IC with 2s2p combination of Samsung ICR18650 -26J batteries. Following steps are taken by them:
As per the procedure
1. discharged the battery till FD is set,
2. relaxed for 2 hrs,
3. entered the command 41 and 21 ( VOK, QEN and Gauge_EN got Set) ,
4. charged till FC is set and
5. relax for 5hrs.
Outcome: while relax VOK , FC got cleared and REST got set , but Qmax and PF status is not getting updated.
Can you let us know what can be the issue for the same ? Is their any issue with the said procedure ?