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BQ25120A: Register issue

Part Number: BQ25120A

Hi team,

We use BQ25120A in our design, we meet some question.

1. we read the status and ship mode control register during charging , the register hints the status is ready not charging.

2.We close the safety timer limit in VIN_DPM and Timers Register, after charging for long time, device enters into default mode, and the output voltage is 1.8V . we try to communicate on I2C ,but fail until we take off the battery.

We are confused on this problem. Would you pls give us some recommendation on this issue.

Thanks a lot.

BR 

 Sara