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BQ27542-G1: Fuel Gauge Stuck in the ROM Mode

Part Number: BQ27542-G1
Other Parts Discussed in Thread: BQ28Z610, BQSTUDIO

Hi Team,

We are using bq27542-g1 fuel gauge. We are writing the code for flashing golden image. We were using sample dfss file of bq277421-g1 for testing purpose. While flashing the image, we found that after switching to ROM mode, our device got stuck in the ROM Mode and is not able to exit from it. 

We also tried the steps given in the below link
http://e2e.ti.com/support/power-management/f/196/t/731918?BQ28Z610-How-to-exit-the-ROM-mode-

But still we are not able to exit from it. We are stucked here and not able to do anything, Can you please help here as it is very urgent ?

I am also attaching the sample Golden Zip which we used for testing.5125.Golden_Image.zip

Regards,

Mahek