In our product we have seen a lot of failures occur due to COV which then leads to the SOV permanent failure. This is because we are charging while using the product for delivering current to our product. The charger is connected in parallel to the battery and load while charging.
The solution that we have come up with is to read the safety status register for COV and then terminate the charge and enable balancing of cells. When cells are balance we go back to charging.
I have two concerns on this:
1. Would this be a good idea to implement or can it be harmful to the cells?
2. The battery will be still in use as it can still discharge would this be ok ? or is it better if I disable the discharge as well until the cells are balanced?