I am encountering same issue where XCHG and XDSG FET are high. I do not see any PF or Alert eiher. I am not able to change or discharge them.
How I reached to this state is as follows: My battery is 3000 mAh capacity. I am charging this battery using Arbin with CC of 1.3A to 13.6V. Terminating charge (VCT) at 125mA. Discharging battery to RSOC 5%. I have disabled VIMA , OC and Fuse protection at this time.
1. I discharge the battery to RSOC=5%. Rem Capacity = 149 mAh. Bat Voltage = 12.308 V
2. Rest for 5Hrs 1 min. Rem Capacity dropped to 148 (RSOC=5%) and recovered to 153 mAh (RSOC=6%). Bat Voltage = 12.598
3. Start charging at CC = 1.3A. Bat Voltage=12.722V
4. Battery FET XCHG& XDSG are high. RSOC=4% or lower Rem Cap =116 mAh
I am seeing this quite frequently. Once in this state battery recovered (XCGH & XDSG FET went low) with time (which is varying from 1 hour to 2 days) on few occasions but most of the time battery seems to be not responding at all.
What would be triggering XCHG and XDSG simultaneously. Anything in the firmware that detects low Rem Cap and does not like 1.3A charging current. I am not able to understand this phenomenon. Any help is appreciated.