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TPS2384EVM: Getting cut-off at 55V

Part Number: TPS2384EVM

Hello team,

Hope you are doing well, Would you mind helping with below customer question:

We have a product here which uses a LM5073.  The LM5073 is now obsolete and the recommended substitute is a TPS2376.  I modified one of our product that used the LM5073 to use the TPS2376 instead.

To test the modification I made on our product, I’m using a TPS2384 Evaluation Module as my PoE injector.  I want to test how the TPS2376 reacts when the PoE voltage levels are either 37V or 57V.  I was under the impression that using the TPS2384 eval module, I was allowed to apply anywhere between 37V and 57V as its power supply, and in automatic (AM) mode, it would deliver this voltage on the Ethernet lines (after detection and classification).  Somehow, I can put in a voltage of 40V and my PD gets powered on, but if I increase it to 55V, I get cut-off.  It is the eval card that is cutting me off.

Looking at the TPS2384 datasheet, I don’t understand why I get cut-off. Using an I2C controller, I can look at various register and even write to some of them.  One I should be able to control is the Common Control Register (reproduced below, from the datasheet).  Bit D2 in specific should allow me to disable the port over/under voltage faults.  I have not been successful at writing a 1 in that bit to allow the 57V I want to inject on the Ethernet lines. In fact, when the eval board voltage is raised to 56V, I can read the Port Status Read register as 0x41 (which indicates a UV/OV fault).  If it might help, The Common Read Register is 0x06 (meaning I have a TPS2384 rev 1).

  • Hi Randhir,

    TPS2384 has over voltage protection at 55V. If you want to test with higher voltage, please use our newer generation PSE EVMs, such as TPS23861EVM-612 or TPS2388EVM. Thanks. 

    Best regards,

    Penny

  • Thank you Penny for all your support on e2e. 

  • Penny,

    Please see below follow-up question from customer:

    This overvoltage protection for 55V is something I had seen in the datasheet, but the Common Control Register bit D2 says I can disable that overvoltage faults.  Am I not reading that correctly?

     Since the power pin can sustain up to 80V, why is the overvoltage set at 55V when it is valid to supply up to 57V on Ethernet lines?

      To be complete in my answer (you asked in the previous email):

    1. We are using JMS1 in the low position (pin 1 to 2)
    2. The issue is on all ports
    3. We have not seen the port re-enable problem.  We can’t enable it at all (when the voltage is higher than 55V)
  • Hi Randhir,

    Is your customer using the GUI to disable the OV fault? Only read registers are accessible in auto mode from the GUI. Since your customer is just using the PSE EVM to test their PD board, I don't think it is worthwhile to write code to control TPS2384 device. Please use newer PSE EVMs which have easy GUI tools and they don't have OV limitations. Thanks. 

    Best regards,

    Penny

  • Customer will be getting a different EVM