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BQ34210-Q1: Fuel gauge takes over 15 minutes to go into relaxation mode

Part Number: BQ34210-Q1
Other Parts Discussed in Thread: BQSTUDIO,

Hallo,

I have a BQ34210-Q1 on a custom board with a CC2652R.

I'm trying to get the StateOfCharge and StateOfHealth from a battery. But i'm running into an issue when trying to get the initial RRate and RCell. It seems to take more then 15 minutes for the fuel gauge to get into the relaxation mode.

I added a screenshot of bqstudio. The manual says that it look at voltage() for 100 seconds but voltage hasn't changed for 15 minutes. I also wait for the Charge Management Controller on the board a MCP73833 to charge the battery to full before sending the EOS_RCELL_RRATE_LEARN subcommand. 

Is there a way I can make sure the battery get into Relaxation mode?

It also seems that LTI bit is set right after I set the EOS_EN bit. How would I be able to prevent this.