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LM27761: Question for LM27761 input and output range

Part Number: LM27761

Hi experts,

Our customer is evaluating the LM27761 for 3.3V input to -4V output application, but having some issues for the output voltage. From the datasheet design example, looks like we can support this use case, do you know what's the problem in here? What's the minimum negative voltage we can get from 3.3V input for this device?