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BQ25896: CHRG_STAT bits stay 00 (Not Charging) when battery is charging

Part Number: BQ25896

Does anyone know why the CHRG_STAT bits in Register 0x0B do not update when the battery is being charged?

I verified that the battery is being charged at the correct current with a multimeter.

I am able to read and write registers as expected. When I have a power source connected to Vbus, VBUS_GD in Register 0x11 reads 1.

Also, the PG_STAT bit in Register 0x0B read 1 indicating good power, but the  CHRG_STAT stays reading 00.