We are in pilot production ~80 units and we have 3 of these synchronus regulators on the board. One is for 5V out and the other two are for 3V3 out.
Around four devices have failed in various positions.. The symptom is input to output short, say pin 1 to pin 13 (VIN to SW)
The input voltage is <12V. We have 4u7 of capacitance at the input and 30uF at the output.
We do have a capacitor in the the BIAS pin .
If the boards aren't dead on arrival then they work fine.
What should I be looking at ? The design seems to be in line with your rcommendations. Is this a process issue?